Frequently Asked Questions

We've listed some of our frequently asked questions below. Should you have any further questions we'd be happy to respond directly to you via email. Send us a message to [email protected]



Can I pay using my credit or debit card?

Yes. We use Stripe for secure credit card transactions. 

What are the Bridal Boxes made from?

 Our Bridal Boxes are carefully carved & created from Plywood in the Hills of Byron Bay, Australia.

What size are the Bridal Boxes?

Internal measurements of the Double Champagne Boxes are 21cm W x 33cm L x 10cm D
External measurements are 23.5cm W x 35.5cm L x 11.5cm D

Internal measurements of the Single Champagne Boxes are 10.2cm W x 33.5cm L x 10cm D
External measurements are 12.5cm W x 35.5cm L x 11.5cm D

Internal measurements of the Standard Boxes are 25cm W x 30cm L x 11cm D
External measurements are 27.3cm W x 32.5cm L x 12.3cm D

How long does it take to receive my order?

Due to processing times, all our orders will be processed and sent within three weeks.

A signature is required upon receiving your order from our couriers. This is to ensure your products arrive safely and securely. If you are not home to receive your order, our couriers will leave instructions on how to arrange re-delivery or collection.

Do you ship internationally?

Our boxes are left untreated so at this stage can not be sent overseas. We apologise for any inconvenience.

Can I have a different coloured ribbon on my Bridal Boxes?

At this stage we are just offering the three colours, Ivory, Bridal Grey & Champagne. Visit your local Lincraft or Spotlight store to purchase from a large range of ribbon textures and colours to suit your wedding theme.