Frequently Asked Questions

We've listed some of our frequently asked questions below. Should you have any further questions we'd be happy to respond directly to you via email. Send us a message to hello@thebridalboxco.com.au

CLICK ON A QUESTION TO REVEAL THE ANSWER. 

 


Can I pay using my credit or debit card?

Yes. We use Stripe for secure credit card transactions. 

What are the Bridal Boxes made from?

 Our Bridal Boxes are carefully carved & created from Plywood in the Hills of Byron Bay, Australia.

What size are the Bridal Boxes?

The internal dimensions of the boxes are 30cm x 25cm x 11cm, just a touch bigger than an A4 piece of paper. You can fit most wine bottles in the box parallel and Champagne bottles on a diagonal angle.

How long does it take to receive my order?

Traditional engraved Bridal Boxes are dispatched within 5 days and custom engraved Bridal Boxes are dispatched within 10 days. We always aim to have your orders dispatched asap but sometimes due to high number in orders these time frames can be extended. If your order is urgent please email hello@thebridalboxco.com.au before ordering.

 Do you make any other size Bridal Boxes?

Yes, we can custom make you a Champagne Box style that will fit just a bottle of champagne or wine. Internal dimensions are 33cm x 10cm x 10cm. These can be ordered by emailing hello@thebridalboxco.com.au

Do you ship internationally?

Yes, we can ship internationally at an additional charge. Please contact us for a quote at hello@thebridalboxco.com.au

Can I have a different coloured ribbon on my Bridal Boxes?


 At this stage we are just offering the two colours, Ivory & Bridal Grey. Visit your local Lincraft or Spotlight store to purchase from a large range of ribbon textures and colours to suit your wedding theme.