Frequently Asked Questions

We've listed some of our frequently asked questions below. Should you have any further questions we'd be happy to respond directly to you via email. Send us a message to hello@thebridalboxco.com.au

CLICK ON A QUESTION TO REVEAL THE ANSWER. 

 


Can I pay using my credit or debit card?

Yes. We use Stripe for secure credit card transactions. 

What are the Bridal Boxes made from?

 Our Bridal Boxes are carefully carved & created from Plywood in the Hills of Byron Bay, Australia.

What size are the Bridal Boxes?

The internal dimensions of the boxes are 30cm x 25cm x 11cm, just a touch bigger than an A4 piece of paper. You can fit most wine bottles in the box parallel and Champagne bottles on a diagonal angle.

How long does it take to receive my order?
Due to processing and amount of orders, our orders are sent to the engravers every Wednesday. All orders made after Tuesday at midnight will be added in next weeks orders. Shipping will occur on the Friday.
Eg: if Wednesday is the 2nd, a cut off for this run will be Tuesday midnight on the 1st, and all orders will be sent out on Friday the 4th.
If you need your boxes by a certain date please contact us at hello@thebridalboxco.com.au to discuss express shipping.
Do you ship internationally?

Our boxes are left untreated so at this stage can not be sent overseas. We apologise for any inconvenience.

Can I have a different coloured ribbon on my Bridal Boxes?

At this stage we are just offering the three colours, Ivory, Bridal Grey & Champagne. Visit your local Lincraft or Spotlight store to purchase from a large range of ribbon textures and colours to suit your wedding theme.